FAQs

Frequently Asked Questions

You will need to present your receipt of purchase to your insurer to have racks and accessories insured, do this at the time of purchase for theft and other accidental cover.
Absolutely! Roof Rack World has a large selection of replacement parts already available online. Anything that we don't have in stock we can definitely bring in.
No! When you wash your car you should remove the rack because: 1. The rack might snag on some of the machinery of the car wash and damage your car and the car wash. 2. Wand washing your car could blow dirt underneath the pads of your rack system, which will end up damaging the vehicle's finish. 3. You want to take the rack off so that you can clean away any water stains or dirt that managed to sneak under your mounting pads. Also so you can check your contact points for wear.
Yes, we have a huge factory where we can custom make roof racks and many other items. Our factory, showroom and fitting bays are all at one big location, and yes we ship Australia wide.
Roof racks are made to suit a range of vehicles, but with expert advice you can find the best one for your car,needs and budget. Roof Rack World has a team of employees with years of experience choosing and installing roof racks. We can offer advice and guidance to help you determine the best roof rack for your vehicle. Not only do we have this, but we have an online application that enables you to match the roof rack to your car. If you're unsure which shape or size roof rack is best for you, please use our Roof rack Selector.
No we use a sealant to seal the holes to stop any rusting occuring. The metal that comes out of the roof when drilling is vacuumed up not blown off so it will not end up down the front of the windscreen and cause rust to start there, and the doors are taped up to stop the metal filling getting in to the door rubbers and again starting rust. It is recommended that you clean the car after the racks are fitted to ensure there are no traces of swarf.
Absolutely! Since the mid-eighties, vehicle manufacturers have been deleted rain gutters giving vehicles a cleaner, sleeker look. Some racks mount by resting on the roof on a rubber pad and clamp on to the vehicle above the door opening with a clip that is specifically designed for each vehicle. Other vehicles have specific existing anchor point, some vehicles have tracks and others have factory longitudinal rails. Refer to our rack selector for the perfect rack. All racks are secure, yet easy to attach and detach.
One of the most terrifying moments for any rack owner comes when they are brutally reminded about the gear they have on top of their vehicle by driving through a passage that is too low. We recommend taking a measurement of your vehicle height when your gear is fully loaded.
If you have a taller car and/or carbon frame bike you should use a fork mount carrier as the bikes are easier to load on taller cars. If you have a regular height car and/or hydraulic disc brakes leaving the wheel on would be the best option.
Base rack systems are now designed to be as diverse as possible. Having said that, it is likely that a rack system will not directly transfer from one vehicle to another. In most cases, you will be able to transfer over your crossbars and accessories and only need to purchase a new fit kit.