FAQs

Frequently Asked Questions

You will need to present your receipt of purchase to your insurer to have racks and accessories insured, do this at the time of purchase for theft and other accidental cover.

One of the most terrifying moments for any rack owner comes when they are brutally reminded about the gear they have on top of their vehicle by driving through a passage that is too low. We recommend taking a measurement of your vehicle height when your gear is fully loaded.

No! When you wash your car you should remove the rack because:

1. The rack might snag on some of the machinery of the car wash and damage your car and the car wash.
2. Wand washing your car could blow dirt underneath the pads of your rack system, which will end up damaging the vehicle’s finish.
3. You want to take the rack off so that you can clean away any water stains or dirt that managed to sneak under your mounting pads. Also so you can check your contact points for wear.

Absolutely! Roof Rack World has a large selection of replacement parts already available online. Anything that we don’t have in stock we can definitely bring in.

Base rack systems are now designed to be as diverse as possible. Having said that, it is likely that a rack system will not directly transfer from one vehicle to another. In most cases, you will be able to transfer over your crossbars and accessories and only need to purchase a new fit kit.

Absolutely! Since the mid-eighties, vehicle manufacturers have been deleted rain gutters giving vehicles a cleaner, sleeker look. Some racks mount by resting on the roof on a rubber pad and clamp on to the vehicle above the door opening with a clip that is specifically designed for each vehicle. Other vehicles have specific existing anchor point, some vehicles have tracks and others have factory longitudinal rails. Refer to our rack selector for the perfect rack. All racks are secure, yet easy to attach and detach.

Yes, we have a huge factory where we can custom make roof racks and many other items. Our factory, showroom and fitting bays are all at one big location, and yes we ship Australia wide.

We sell a wide range of bike racks and carriers to ensure your bike goes with you for the journey. At Roof Rack World, we have bike racks that attach to the tow bar, attach to your roof racks, strap to the back of your vehicle and even the A-Frame of your caravans.

No, when roof racks are installed by our professionals there will be no leaking in the vehicle. Our staff members have years of experience with installation and carefully choose products so they are the best for the vehicle and application.

Roof racks are made to suit a range of vehicles, but with expert advice you can find the best one for your car,needs and budget. Roof Rack World has a team of employees with years of experience choosing and installing roof racks. We can offer advice and guidance to help you determine the best roof rack for your vehicle. Not only do we have this, but we have an online application that enables you to match the roof rack to your car. If you’re unsure which shape or size roof rack is best for you, please use our Roof rack Selector.